The global outsourcing market was valued at around $210 billion in 2020 primarily driven by managed IT services providers. Managed services are an integral part of the total cluster of deliverables falling under the purview of IT services, solutions, and products.
Any business that has IT-enabled business processes and operational infrastructure should opt for managed IT services for the necessary competitive edge. More than 50% of all businesses already refer to third-party managed service providers and so should you.
Advantages of Using a Managed IT Services Provider
It is common knowledge that MSPs can help reduce costs. Outsourcing the whole department or payrolling a CIO to manage a hybrid managed setup can help maintain the predictability of your IT costing as well.
IT deliverables are mostly multi-layered complex tasks with a propensity to overshoot budgetary constraints. Outsourcing your IT requirements can help you bind it to the contractual SLA agreement with your MSP, not possible with an in-house IT team guaranteed to get their monthly paycheck.
Round the Clock Network Monitoring & Support
Round the clock IT support and monitoring is the central pillar for services provided by managed IT service providers. Almost all deliverables of an MSP in the IT domain start with shifting the IT infrastructure of a business including its physical requirements and virtual management off-premises.
Outsourcing your business’ IT needs to an MSP should include IT support 24/7 as an SLA clause including specifics detailing maximum considerable downtime.
Preemptive IT Expertise
IT derivatives and deliverables as well as the sum of managed services offered will always maintain a progressive upwards curve and your business should be aware of future trends or requirements.
This is generally not an operational clause for in-house IT teams even with CIOs who are more inclined in meeting IT requirements as per current needs.
With a leading IT consulting company as your MSP, expect a constant progression towards better and latest tech as per current and future industry standards. For instance, nearly 65% of companies with IT-enabled business processes are implementing RPA (robotic process automation) into their operational structure, your MSP should too.
On average, downtime can cost a small business up to $427/minute considering time for data and systems recovery. Cutting down on downtime is essential for any business.
Part of the IT support 24/7 service SLA with your MSP is to reduce this downtime, not what you can expect from your in-house IT team without maintaining double shifts that will lead to extra sunk expenses. MSPs reduce downtime and save you vital resources.
Dedicated IT Security
Offloading the physical requirements for your IT-enabled processes considering that you have already shifted your core business processes to the cloud help increase IT security markers.
Centralization of your whole IT infrastructure to off-premise servers managed by your MSP reduces entry points and touchpoints into your business network. This is also a more cost-effective way to manage your business’ IT security than payrolling an in-house IT team for the same deliverables.
Increase Support Levels
An increasing dependency of organizational workflows on SaaS, PaaS, and DaaS has created new B2B relationships between client businesses and such providers.
Leading MSPs with sufficient business repute can help get the most of such B2Bs on the behest of client businesses by providing the necessary tech support for using such service-grade IT integrations. Considering the importance of as-a-service models to the client business process, MSPs help make the most of such as-a-service subscriptions by leveraging their IT expertise and simply making it easier for the client business to integrate and deploy it on an organizational level.
Allocate more Resources to Core Business
IT resources commonly take up a substantial chunk of the budget, resources that can be better invested in core and secondary business processes like marketing.
Outsource the fundamental and derivative IT infrastructure of your business to not just reduce costs but save time and real estate!
Shifting network-related hardware and a dedicated full-scale IT team can help you introduce more individuals to increase productivity of your core business process. Delegate all IT-related deliberations to a CIO and gain more time to think about your business fundamentals.
Large companies often dedicate a certain amount of their in-house as managed IT service providers to generate revenue and balance sunk expenses. As a small or medium business owner, utilize such services to reduce your resource expenses, access better expertise, and optimize your business process.