Whether it’s staffing operations, account management, patient support, or order placement, New Charter Technologies will be the point of contact for your organization. By building the framework of your IT structure, we always have a pulse on your operation, leading to an efficient support strategy.
Healthcare-IT adoption is increasing as managing data across EMRs is becoming more challenging and hospitals and patients are relying more on technology to deliver services. The presence of legacy systems is a time of the past. Technology is a tool and the strategic driver of your operation.
You and your patients don’t have time to diagnose the health of your IT infrastructure. You need a technology partner that can provide you solutions for data accessibility, security, regulatory compliance, and support. That’s where New Charter Technologies can help!
Proactive Performance Monitoring
IT Support Services for Healthcare
Healthcare is a fast-paced industry. It requires intimate attention and the ability to adapt seamlessly. Your IT should be no different.
We provide you with highly-responsive, comprehensive IT support and management that is backed by a team of technical engineers who are certified and specialized in the healthcare industry. We believe in proactive IT. Get visibility into your network, appliciations, and infrastructure performance 24/7/365 so there’s no surprise downtime.
Data Security and Privacy
We will institute best IT practices to ensure your business and patient data is protected. Through data restriction, controls, active monitoring, and conducting regular risk assessments, your environment will be secure and monitored 24/7/365.
We recognize the challenge in actively monitoring your patients’ protected health information and the ongoing work required to meet the HIPAA mandates. By transitioning to the MSP model, we can support your practice by easily instituting administrative, technical, and physical safety measures that are monitored 24/7/365 to ensure you always meet compliance standards.
We will strategically integrate your various platforms to allow your data and processes to run at full capacity – while meeting compliance requirements. We have a deep understanding of HL7 specification documents and how to map data between systems and organizations.
EMR & Practice Management Software
As you grow, you need an IT strategy that will grow alongside you. A key foundational element of your practice is centered around record organization and system processes. We support your Electronic Medical Record (EMR) management by creating the architecture of the system and ensuring your processes are efficient, scalable, and built for the long-term.
Cloud planning and migration
You need to be confident that your data is secure. We will support this initiative by seamlessly relocating all organization data, applications, and workloads to the cloud infrastructure.
Business continuity, backup and disaster planning
IT preparedness is what we specialize in. We will ensure your infrastructure is developed to support all situations. Local and offsite data backup centers, disaster planning and recovery strategy, and full on-site evaluation will limit downtime and loss.
Strategic vCIO Services
Our team of industry expert vCIOs will strategically align your technology with your business objectives to ensure business continuity. Your IT infrastructure will be completely overseen to ensure all components are running optimally and effectively.
BY THE NUMBERS
New Charter Technologies By The Numbers
Technology Blogs for Healthcare
Our Healthcare IT Blogs cover the latest trends and innovations in health IT, concerning data analytics, virtual care, patient and hospitals.